View the status of banned devices in the Manage Banned Devices option. Use this to view the applications linked to user devices and unban or delete banned devices.
To use the Manage Banned Devices option, follow the steps below:
- Select the Mobile & Tablet Manager applet from iSAMS Control Panel.
The Current Status screen is usually displayed first when you select Mobile & Tablet Manager. - Select the Configuration tab at the top of the screen.
- Select the
Manage Banned Devices option from the menu to the right of the screen:
The Manage Banned Devices screen is displayed:
- Now choose to:
- Register or unregister banned device. Use this to grant access or disassociate a device from your iSAMS system through the mobile app.
- Allow access to a banned device. Use this to un-ban a user's device from iSAMS.
- Delete a banned device from iSAMS. Use this to permanently remove all information of a user's device from your iSAMS system
- Unlink a banned device from a mobile application. Use this to uncouple an application from a user's device. The device remains linked to the user account.
- Delete all banned devices. Use this to permanently remove all information of all unregistered devices from iSAMS.