View the status of unregistered devices that have requested access to the iSAMS mobile apps using the Manage Unregistered Devices option. Use this to view the applications linked to users' devices and quickly register or delete all unregistered devices.
Manually registering devices for use adds an extra layer of security.
To use the Manage Active Devices option, follow the steps below:
- Select the Mobile & Tablet Manager applet from iSAMS Control Panel.
The Current Status screen is usually displayed first when you select Mobile & Tablet Manager. - Select the Configuration tab at the top of the screen.
- Select the
Manage Unregistered Devices option from the menu to the right of the screen:
The Manage Unregistered Devices screen is displayed:
- Now choose to:
- Ban an unregistered device. Use this to temporarily block access to your system through the user's device.
- Delete an unregistered device. Use this to permanently remove all information of an unregistered device from iSAMS.
- Unlink an unregistered device from a mobile application. Use this to uncouple an application from a user's device. The device remains linked to the user account.
- Register a device from iSAMS. Use this to grant access to your iSAMS system for a user's device through the mobile app.
- Register all unregistered devices. Use this to grant access to your iSAMS system for all unregistered devices through the mobile app.
- Delete all unregistered devices. Use this to permanently remove all information of all unregistered devices from iSAMS.