Ban an active device from accessing your iSAMS system in the Manage Active Devices screen. This is useful for when a user's active device has been stolen. Ban a device to prevent any user from using the device to log back into iSAMS and retrieve sensitive data.
To ban an active device, follow the steps below:
- Select the Mobile & Tablet Manager applet from iSAMS Control Panel.
The Current Status screen is usually displayed first when you select Mobile & Tablet Manager. - Select the Configuration tab at the top of the screen.
- Select the
Manage Active Devices option from the menu to the right of the screen:
The Manage Active Devices screen is displayed:
- Click
next to the device you wish to ban.
A popup window is displayed. You are prompted Are you sure you want to ban this device? - Click Yes to ban the device from accessing your system through the iSAMS mobile apps. Banned devices are listed under the Manage Banned Devices option, where you can choose to unban a device if necessary.