Remove a standard letter template or reference letter template from iSAMS. This is a useful housekeeping tool if a letter is out of date and has not been used. You can only delete letters that you have composed yourself.
- Do not delete letters which have been used. This removes all previous uses of the letter from an applicant's Communication History.
- Choose to archive templates which have been used. This ensures that the Communication History remains.
Click on a username in any template to display the User Information window. This is useful if you want to contact the author of the template.
To delete a letter, follow the steps below:
- In the Admissions module, select the Applicant tab.
- Select the Templates function:
- Select either a:
- Letter Template tab.
or - Reference Letter tab.
- Letter Template tab.
- Click
by the letter you wish to delete.
You are prompted Are you sure you want to delete this letter? - Select Yes.
The letter is removed from iSAMS.