Once you have linked billing contacts to a payment schedule you can generate a payment schedule for your selected billing cycle. Payment schedules list collection dates and values for each billing contact with a direct debit plan. The payment schedules that you generate are only for fixed direct debit plans, variable direct debit plans are generated during the invoicing procedure.
Choose to:
- Generate a Payment Schedule.
- Review a Payment Schedule.
- Edit a Payment Schedule. Choose to manually edit the payment amounts listed in a payment schedule.
Generate a Payment Schedule
To generate a payment schedule, follow the steps below:
- Select the Direct Debits tab in Fees Billing and open the Navigation tab displayed on the right of the screen.
- Select Generate Schedules from the Navigation tab to display the Generate Fixed Plan Schedules screen:
- Select a billing cycle from the drop down list in the top right of the screen:
- Use the checkboxes to the left of the screen to select billing contacts. Use the checkbox in the header bar to select all the billing contacts listed.
- Click Generate Schedules. The schedules are generated.
Schedules are listed in the Direct Debit tab based on the charge amounts and direct debit plan selected. - To view direct debit schedules for selected billing cycle, open the Navigation tab and select either:
- Fixed Plan Schedules.
or - Variable Plan Schedules.
All billing contacts with direct debit payment schedules in your selected billing cycle are listed here.
Icons in the left hand column indicate whether a schedule is 'Ready' or 'In Progress'. Hover over an icon for more information.
You are now ready to: - Fixed Plan Schedules.
Review a Payment Schedule
All the payment schedules created for each billing cycle can be reviewed before you move forward with generating direct debits. This is useful for checking the payment amounts and any payments that may be missed off the schedule.
To review a payment schedule, follow the steps below:
- Select the Direct Debits tab in Fees Billing and open the Navigation tab displayed on the right of the screen.
- Select View Generation History from the Navigation tab to display the Scheduled Payments Generation History screen:
- Select a billing cycle from the drop down list in the top right of the screen:
All the payment schedules for your selected billing cycle are listed. Warnings are displayed if any payments are missed off the schedule. View or download the payments log of a selected payment schedule using the icons available:
Icon Explanation Download the payments log in your preferred format. View the payments log. Download the payments logs in Word. An example is shown below:
- Use the information in the payments log to edit the payment schedule, if required.
Edit a Payment Schedule
Choose to manually edit the payment amounts listed in a payment schedule.
Changing the values listed for collection may cause an over or underpayment of charges. Ensure that the total collection amount remains unchanged.
To edit a payment schedule, follow the steps below:
- Select the Direct Debits tab in Fees Billing and open the Navigation tab displayed on the right of the screen.
- Select either:
- Fixed Plan Schedules.
or - Variable Plan Schedules.
- Fixed Plan Schedules.
- Select a billing cycle from the drop down list in the top right of the screen:
- Locate the payment schedule that you want to edit and click .
A popup window is displayed: - Locate the payment date with the amount that you want to edit and click .
- Enter a new payment amount in the highlighted field.
- Repeat the edit procedure for other payment dates, if required.
- Click Save & Close.
You are prompted Are you sure you want to save the payment changes? - Select OK and close the window.
You are now ready to create a BACS file for direct debits.









