Review and Log Admission Communications > Letter Communications History

Use the View Letter History option in the Marketing tab to:

• View a log of letters sent to applicant contacts.
• Export a copy of a letter. This is useful for keeping a back-up copy of letters.
• Delete a logged letter. Only delete letters which have been added in error, no record is kept of the letter.

View a Log of Letters

View a log of letters sent to applicant contacts.

1. Open the Marketing tab in the Admissions module and select View Letter History from the right hand menu.
   The View Letter History screen is displayed:
2. Locate a letter and click the Batch number to display a list of recipients:
   
3. Click Print Batch if you need a hard copy of recipients.
4. Display the content of the letter, click a listing in either the:
   • Letter Name column.
     or 
   • View column.
5. Click a listing in the Author column to access details of who sent the letter.

Export a Copy of a Letter

This is useful for keeping a back-up copy of letters.

To export a copy of a letter, follow the steps below:

1. Open the Marketing tab in the Admissions module and select View Letter History from the right hand menu.
   The View Letter History screen is displayed:
2. Locate your selected letter and click .
3. Open or Save the letter, as required.

Delete a Logged Letter

Only delete letters which have been added in error, no record is kept of the letter.

To delete a logged letter, follow the steps below:

1. Open the Marketing tab in the Admissions module and select View Letter History from the right hand menu.
   The View Letter History screen is displayed:
2. Locate the letter that you want to delete and click .
   You are prompted Are you sure you want to delete this history?
3. Select Yes.
   The letter is removed from the log.